Category: Uncategorized
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HOW TO INITIATE A DIFFICULT CONVERSATION: A Guide for Senior Leaders

There are few moments in leadership more defining than the conversations we would rather not have.
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SELF-AWARENESS IS YOUR MOST UNDERRATED ASSET

Do you know how you land with people? How do people feel after meeting with you? Self-awareness isn’t soft, it’s strategic. It helps you lead with authenticity, build trust, and create a workplace where people thrive.
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THE WHAT IFS…

“I need to have a conversation with Maryanne about her performance recently. I’ve noticed a significant drop in her output, her energy and enthusiasm, the level of care she’s putting into her work. If I’m honest, her attitude around the office has really changed in the last month or so. It’s starting to affect the…
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MAYBE IT’S TIME TO GO…

I normally write to managers. To the leaders who are out there dealing with the people challenges that keep them awake at night. To the supervisors who have a few people who are acting out, not pulling their weight or disrupting the team. Today I’m writing to the employee. To the one who has found…
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TIPS AND TRICKS #9: MY COLLEAGUES ARE COMMITTED TO DOING GREAT WORK

Few things erode teamwork more than those who avoid work or don’t take responsibility for their own deliverables, leaving the rest of the team to pick up the slack.
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WHEN YOU DON’T REALLY KNOW WHAT YOU ARE DOING…
If you manage a team there is going to come a time when you need to have a conversation with one of your employees about their performance, or conduct, or both. How you handle that conversation is going to have a few important and lasting effects. It will definitely determine the relationship you have with…
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WHAT OUTCOME ARE WE LOOKING FOR?
Let’s say that someone in your team has perhaps been displaying some behaviours that you aren’t overly excited about. What’s your next move? How are you going to address it? Let’s start by establishing what outcome we are looking for here. This team member is either someone you want to keep, or they are not.…
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NOT A MIND READER…
I was chatting to a senior manager yesterday about a supervisor in his team. Apparently the senior manager had received a couple of complaints about the supervisor from two junior staff members. The complaints related to the supervisor’s communication style, his lack of self awareness, his very directive and authoritative manner with his staff. The…
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THE MOST IMPORTANT PERSON IN YOUR COMPANY…
I’ve been working in the people capability, leadership and performance space for a long time. I’ve seen high performing teams, and I’ve seen completely dysfunctional teams. Some teams have engagement scores through the roof, others barely have enough interest to even complete the survey. These days what I’m seeing a lot more of is complaints…
