Category: Performance Management
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GOOD TO GREAT MIGHT HURT A LITTLE…

Liam loves being in the spotlight, will put his hand up to lead projects, talks the most in meetings, and has stated a number of times that he needs to ‘build his resume’. He is young, ambitious and looking to climb the ladder. The problem is that Liam is, as my client described him, all…
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WHEN YOU DON’T REALLY KNOW WHAT YOU ARE DOING…
If you manage a team there is going to come a time when you need to have a conversation with one of your employees about their performance, or conduct, or both. How you handle that conversation is going to have a few important and lasting effects. It will definitely determine the relationship you have with…
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THE ART OF THE ‘DIFFICULT CONVERSATION’

As a manager you will have had occasions I’m sure where you knew you needed to have a chat with someone in your team but you just didn’t do it. These situations can pop up at any time and often we might let the opportunity to address the issue slide right by. Why do we…
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CAN YOU PLEASE JUST TELL ME WHAT I’M DOING RIGHT?

In the words of Maya Angelou “people may soon forget the words you say… but they never forget how your words make them feel.” So how can we use this same principle when giving feedback to our people?
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HOW TO MANAGE EMPLOYEES BEHAVING BADLY

It’s the easiest thing in the world to manage a team of talented high performers who all get along with each other, but in my experience these teams are essentially rainbow coloured unicorns. I won’t deny their existence, but very few of us have ever seen one. Now when we talk about employees behaving badly,…
