Category: Performance Management
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QUIET CRACKING: The new hidden threat – A Guide for Senior Leaders
Quiet cracking is a wake-up call. It’s telling us that something deeper is broken. Not in our people, but in our systems, cultures and leadership practices. Senior managers have a choice. We can ignore it and hope for the best. Or we can lean in, listen deeply and lead differently.
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WHY “BECAUSE I SAID SO” IS FAILING YOUR LEADERSHIP —and When It Might Be the Right Call
As a senior leader have you ever felt like this? The pressure is on, time is short, and the temptation to shut down debate with a firm “because I said so” feels justified. It’s fast. It’s decisive. It’s clear. But it’s also a leadership shortcut that costs more than it saves.
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INVEST IN THE WEEKLY ONE-ON-ONE
So you don’t have time to schedule one on ones with all of your direct reports? Thats okay, just set aside time for the ones that you want to be engaged, motivated and performing at their best.
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TRUST IS A LEADERSHIP SUPERPOWER
As a senior manager, your influence shapes the culture. You’re not just steering the ship—you’re setting the tone for how people show up, speak up, and work together. So how do you build and sustain trust across your teams?
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THE WHAT IFS…
“I need to have a conversation with Maryanne about her performance recently. I’ve noticed a significant drop in her output, her energy and enthusiasm, the level of care she’s putting into her work. If I’m honest, her attitude around the office has really changed in the last month or so. It’s starting to affect the…
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MAYBE IT’S TIME TO GO…
I normally write to managers. To the leaders who are out there dealing with the people challenges that keep them awake at night. To the supervisors who have a few people who are acting out, not pulling their weight or disrupting the team. Today I’m writing to the employee. To the one who has found…
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LETS START PUTTING PEOPLE BEFORE PROCESS
I am constantly amazed by the speed with which managers will move to a formal process, either a workplace investigation or a formal performance management process. They seem to think that the formal process will deliver the necessary positive outcome… but it doesn’t. A senior manager asked me the other day how many formal processes…
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I‘LL TRY TO MAKE SOME TIME FOR THAT…
A client was complaining to me that they have a senior manager who is always late to meetings, arrives flustered and unprepared, gets distracted by emails and messages on her phone during the meeting and often misses work deadlines.
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WHY DO PEOPLE KEEP LEAVING ME?
We often hear that “people don’t leave jobs, they leave managers.” I feel like this puts a lot of pressure and blame on managers, and that it might just be a little unfair.
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CAN I JUST SACK AN UNDERPERFORMER?
You’ve raised your concerns with them too many times over the past few months and nothing has changed. You have had enough and this underperformer needs to go. So what’s your next move?
The Workplace Coach 