Category: Coaching
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HIGH TURNOVER? IT’S THE MANAGER

Let me tell you a quick story about a new starter in an organisation that I was recently doing some work with. It’s a bit of a tragic tale but it makes a really important point. Let’s call our new starter Brooke.
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FROM ACCIDENTAL MANAGER TO INTENTIONAL LEADER

Congratulations!! You’ve just been promoted to a manager role and suddenly you find yourself having to deal with performance and conduct, team behaviours, absenteeism, engagement levels, psychological safety and a host of other people management challenges. They didn’t put this in the job advertisement so now what??
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DOES ONE BAD APPLE REALLY SPOIL THE WHOLE BARREL?

What do you do about the Jerk, the Pessimist or the Slacker in your team? How much damage will they cause, and will it spread throughout the rest of the team? The answer might not be what you expected…
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TIPS AND TRICKS #12: “OPPORTUNITIES TO LEARN AND GROW”

In the realm of work, what distinguishes a fulfilling career from a mundane job? It’s progress. That’s what the Twelfth Element is all about –– the opportunity for growth and learning in the workplace. When employees have the chance to evolve and develop new skills, they become more engaged, committed, and ultimately contribute to a…
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TIPS AND TRICKS #11: TALKING ABOUT MY PROGRESS

The employees who are performing the best, and having the notable improvements in performance, will be able to affirm that “In the last six months, someone at work has talked to me about my progress.”
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PROFESSIONAL DEVELOPMENT – WHO IS RESPONSIBLE?

Nobody in the company knows better what the employee needs to learn than the employee and his or her immediate manager.
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TIPS AND TRICKS #6: SOMEONE AT WORK CARES ABOUT MY DEVELOPMENT

“In fact, the most influential people in my life are probably not even aware of the things they’ve taught me.”
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TIPS AND TRICKS #1: SETTING EXPECTATIONS

Employees all over the world, over several decades, have delivered a clear and consistent message. “If you do these things for us, we will do what the company needs of us”. This first Tips and Tricks #1 kicks off the twelve part series and deals with the single most important thing managers can do to…
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DEALING WITH A NARCISSIST AT WORK

Narcissus dies by a pool gazing at his own reflection that he falls in love with. He has no concern about anything around him nor does he eat or sleep. How do you manage your office narcissist?

