Category: Coaching
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TIPS AND TRICKS #12: “OPPORTUNITIES TO LEARN AND GROW”

In the realm of work, what distinguishes a fulfilling career from a mundane job? It’s progress. That’s what the Twelfth Element is all about –– the opportunity for growth and learning in the workplace. When employees have the chance to evolve and develop new skills, they become more engaged, committed, and ultimately contribute to a…
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TIPS AND TRICKS #11: TALKING ABOUT MY PROGRESS

The employees who are performing the best, and having the notable improvements in performance, will be able to affirm that “In the last six months, someone at work has talked to me about my progress.”
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PROFESSIONAL DEVELOPMENT – WHO IS RESPONSIBLE?

Nobody in the company knows better what the employee needs to learn than the employee and his or her immediate manager.
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TIPS AND TRICKS #6: SOMEONE AT WORK CARES ABOUT MY DEVELOPMENT

“In fact, the most influential people in my life are probably not even aware of the things they’ve taught me.”
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TIPS AND TRICKS #1: SETTING EXPECTATIONS

Employees all over the world, over several decades, have delivered a clear and consistent message. “If you do these things for us, we will do what the company needs of us”. This first Tips and Tricks #1 kicks off the twelve part series and deals with the single most important thing managers can do to…
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DEALING WITH A NARCISSIST AT WORK

Narcissus dies by a pool gazing at his own reflection that he falls in love with. He has no concern about anything around him nor does he eat or sleep. How do you manage your office narcissist?
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BE QUICK TO FIRE, SLOW TO HIRE (Part 1)

I’d love to be able to say that “a wise man once said Be quick to Fire, Slow to Hire” but honestly it could have been anyone with an ounce of smarts.
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WHEN YOU DON’T REALLY KNOW WHAT YOU ARE DOING…
If you manage a team there is going to come a time when you need to have a conversation with one of your employees about their performance, or conduct, or both. How you handle that conversation is going to have a few important and lasting effects. It will definitely determine the relationship you have with…
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CRIME AND PUNISHMENT

It seems to me that much of the focus of HR in dealing with workplace issues is often punitive. It’s all about investigating incidents, collecting evidence, formulating allegations and searching for breaches of the code of conduct or xyz policy. It’s about hitting people with some sort of sanction for not following procedure, issuing a…

