• EMPLOYEE ENGAGEMENT IS PROBABLY NOT THE PROBLEM

    EMPLOYEE ENGAGEMENT IS PROBABLY NOT THE PROBLEM

    Many organisations conduct annual employee engagement surveys to track the level of ‘engagement’ in the workforce.  The metrics will be based on a range of survey questions asking how people feel about their supervisor, their career development prospects, the recognition they get, the organisational mission, vision and values, and the performance of the executive team.  Read more

  • OKAY… NOW WHAT DO I DO?

    OKAY… NOW WHAT DO I DO?

    There is a statistic floating around the internet that we make around 35,000 decisions a day.  Seems like a lot doesn’t it?  These include unconscious decisions that we don’t even think about, like which hand will I use to brush my teeth this morning? Will I turn right or left out of my driveway this Read more

  • DO WE NEED TO MEET OR IS AN EMAIL OK?

    DO WE NEED TO MEET OR IS AN EMAIL OK?

    These days we tend to communicate online a lot of the time.  Anyone with a young person in the family will know that the portable supercomputer they call a phone and keep on them at all times of day and night is NOT for making phone calls.  It is for tweeting, snapping, gramming, TikTok, WhatsApp, Read more

  • ARE YOU TAKING HOSTAGES?

    ARE YOU TAKING HOSTAGES?

    Do you know where Stockholm Syndrome comes from?  In August 1973 a bank robbery at the Sveriges Kreditbank in Stockholm didn’t go as planned. The bank robbers held four employees hostage in the bank’s vault for six days. A weird thing happened over those six days.  The hostages began to form a bond with their Read more

  • WHAT GOT YOU HERE…

    WHAT GOT YOU HERE…

    A few years ago I was working with a CFO who had come to me for advice on how to deal with her direct reports.  She felt that they were not meeting her expectations, that she had to closely monitor them and their work, that she couldn’t trust them to do it her way, that Read more

  • THE ART OF THE ‘DIFFICULT CONVERSATION’

    THE ART OF THE ‘DIFFICULT CONVERSATION’

    As a manager you will have had occasions I’m sure where you knew you needed to have a chat with someone in your team but you just didn’t do it.  These situations can pop up at any time and often we might let the opportunity to address the issue slide right by.  Why do we Read more