Tag: workplace
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HAVE YOU MADE A BAD HIRING DECISION?
Despite all of our best efforts, there will be times when we hire someone and within days or weeks it becomes obvious that they just aren’t the right fit. You will need to act quickly and here are four simple steps to follow.
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HOW TO DECIDE WHETHER TO MEDIATE OR INVESTIGATE?
You’ve received a complaint from an employee about someone they work with, it could be a colleague, or it might be their boss. The complaint is lengthy, very emotional and chronicles a series of actions over a period of time that have impacted this employee in a negative way. So now what do we do?
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TIPS AND TRICKS #11: TALKING ABOUT MY PROGRESS
The employees who are performing the best, and having the notable improvements in performance, will be able to affirm that “In the last six months, someone at work has talked to me about my progress.”
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TIPS AND TRICKS #10: “A BEST FRIEND AT WORK”
Lots of studies looking at employee engagement suggest that customers can tell if the staff get along well where they shop. And it really affects the customer experience, even if it’s just because good vibes rub off on people naturally.
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TIPS AND TRICKS #9: MY COLLEAGUES ARE COMMITTED TO DOING GREAT WORK
Few things erode teamwork more than those who avoid work or don’t take responsibility for their own deliverables, leaving the rest of the team to pick up the slack.
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TIPS AND TRICKS #5: SOMEONE AT WORK CARES ABOUT ME
Simply put, the essence of effective leadership lies in fostering a sense of personal connection and care within the team.
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TIPS AND TRICKS #3: THE OPPORTUNITY TO DO WHAT I DO BEST
If you are looking for a predictor of performance and engagement in your team, find out how many of your people would say that “At work, I have the opportunity to do what I do best every day.”
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TIPS AND TRICKS #2: PROVIDING THE RIGHT TOOLS
Creating a work environment where employees are equipped for success establishes a strong psychological contract between employer and employee. Teams that are resourced appropriately will consistently demonstrate better performance and lower attrition rates.
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TIPS AND TRICKS #1: SETTING EXPECTATIONS
Employees all over the world, over several decades, have delivered a clear and consistent message. “If you do these things for us, we will do what the company needs of us”. This first Tips and Tricks #1 kicks off the twelve part series and deals with the single most important thing managers can do to…
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DO I HAVE TO APPROVE THIS REQUEST?
I have a new starter who has informed me on her second day that she’s going to want to work part time three days a week as she is a single mum with a four year old. Do I have to approve this?
The Workplace Coach 