Tag: performance
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WHEN WORK FEELS LIKE A BATTLEFIELD…
Twice this week I’ve had clients tell me that they are having challenges dealing with ‘combative’ employees. I thought it was interesting that they both used the same word, combative, and it got me thinking.
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WHY CAN’T WE JUST TALK ABOUT IT?
You dread going in on a Monday, the week drags by like a microwave minute (the longest minute in the world) and by Friday afternoon you just want to curl up in a ball with a blanket and a bottle and tell your poor dog all about your horrible week.
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LETS START PUTTING PEOPLE BEFORE PROCESS
I am constantly amazed by the speed with which managers will move to a formal process, either a workplace investigation or a formal performance management process. They seem to think that the formal process will deliver the necessary positive outcome… but it doesn’t. A senior manager asked me the other day how many formal processes…
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CAN I JUST SACK AN UNDERPERFORMER?
You’ve raised your concerns with them too many times over the past few months and nothing has changed. You have had enough and this underperformer needs to go. So what’s your next move?
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DON’T NEGLECT YOUR STAR PLAYERS
If you’ve been in a leadership role managing teams for any length of time, chances are you will have experienced the surprise of an unexpected resignation.
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HIGH TURNOVER? IT’S THE MANAGER
Let me tell you a quick story about a new starter in an organisation that I was recently doing some work with. It’s a bit of a tragic tale but it makes a really important point. Let’s call our new starter Brooke.
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HAVE YOU MADE A BAD HIRING DECISION?
Despite all of our best efforts, there will be times when we hire someone and within days or weeks it becomes obvious that they just aren’t the right fit. You will need to act quickly and here are four simple steps to follow.
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TIPS AND TRICKS #12: “OPPORTUNITIES TO LEARN AND GROW”
In the realm of work, what distinguishes a fulfilling career from a mundane job? It’s progress. That’s what the Twelfth Element is all about –– the opportunity for growth and learning in the workplace. When employees have the chance to evolve and develop new skills, they become more engaged, committed, and ultimately contribute to a…
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TIPS AND TRICKS #11: TALKING ABOUT MY PROGRESS
The employees who are performing the best, and having the notable improvements in performance, will be able to affirm that “In the last six months, someone at work has talked to me about my progress.”
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TIPS AND TRICKS #10: “A BEST FRIEND AT WORK”
Lots of studies looking at employee engagement suggest that customers can tell if the staff get along well where they shop. And it really affects the customer experience, even if it’s just because good vibes rub off on people naturally.
The Workplace Coach 