Tag: performance
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CAN I JUST SACK AN UNDERPERFORMER?
You’ve raised your concerns with them too many times over the past few months and nothing has changed. You have had enough and this underperformer needs to go. So what’s your next move?
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DON’T NEGLECT YOUR STAR PLAYERS
If you’ve been in a leadership role managing teams for any length of time, chances are you will have experienced the surprise of an unexpected resignation.
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HIGH TURNOVER? IT’S THE MANAGER
Let me tell you a quick story about a new starter in an organisation that I was recently doing some work with. It’s a bit of a tragic tale but it makes a really important point. Let’s call our new starter Brooke.
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HAVE YOU MADE A BAD HIRING DECISION?
Despite all of our best efforts, there will be times when we hire someone and within days or weeks it becomes obvious that they just aren’t the right fit. You will need to act quickly and here are four simple steps to follow.
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TIPS AND TRICKS #12: “OPPORTUNITIES TO LEARN AND GROW”
In the realm of work, what distinguishes a fulfilling career from a mundane job? It’s progress. That’s what the Twelfth Element is all about –– the opportunity for growth and learning in the workplace. When employees have the chance to evolve and develop new skills, they become more engaged, committed, and ultimately contribute to a…
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TIPS AND TRICKS #11: TALKING ABOUT MY PROGRESS
The employees who are performing the best, and having the notable improvements in performance, will be able to affirm that “In the last six months, someone at work has talked to me about my progress.”
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TIPS AND TRICKS #10: “A BEST FRIEND AT WORK”
Lots of studies looking at employee engagement suggest that customers can tell if the staff get along well where they shop. And it really affects the customer experience, even if it’s just because good vibes rub off on people naturally.
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TIPS AND TRICKS #9: MY COLLEAGUES ARE COMMITTED TO DOING GREAT WORK
Few things erode teamwork more than those who avoid work or don’t take responsibility for their own deliverables, leaving the rest of the team to pick up the slack.
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TIPS AND TRICKS #8: A CONNECTION WITH THE MISSION OF THE COMPANY
Teams that understand their purpose and feel connected to the broader mission tend to be more cohesive, more trusting and better at problem-solving.
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PROFESSIONAL DEVELOPMENT – WHO IS RESPONSIBLE?
Nobody in the company knows better what the employee needs to learn than the employee and his or her immediate manager.
The Workplace Coach 