Tag: Management
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TIPS AND TRICKS #10: “A BEST FRIEND AT WORK”
Lots of studies looking at employee engagement suggest that customers can tell if the staff get along well where they shop. And it really affects the customer experience, even if it’s just because good vibes rub off on people naturally.
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TIPS AND TRICKS #9: MY COLLEAGUES ARE COMMITTED TO DOING GREAT WORK
Few things erode teamwork more than those who avoid work or don’t take responsibility for their own deliverables, leaving the rest of the team to pick up the slack.
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TIPS AND TRICKS #8: A CONNECTION WITH THE MISSION OF THE COMPANY
Teams that understand their purpose and feel connected to the broader mission tend to be more cohesive, more trusting and better at problem-solving.
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PROFESSIONAL DEVELOPMENT – WHO IS RESPONSIBLE?
Nobody in the company knows better what the employee needs to learn than the employee and his or her immediate manager.
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TIPS AND TRICKS #7: MY OPINIONS SEEM TO COUNT
When employees feel that their opinions and ideas are valued by their managers, they are more engaged and willing to put in the additional discretionary effort towards advancing the company’s goals.
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TIPS AND TRICKS #6: SOMEONE AT WORK CARES ABOUT MY DEVELOPMENT
“In fact, the most influential people in my life are probably not even aware of the things they’ve taught me.”
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TIPS AND TRICKS #5: SOMEONE AT WORK CARES ABOUT ME
Simply put, the essence of effective leadership lies in fostering a sense of personal connection and care within the team.
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TIPS AND TRICKS #4: RECOGNITION AND PRAISE
In the words of Maya Angelou “people may soon forget the words you say… but they never forget how your words make them feel.”
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TIPS AND TRICKS #3: THE OPPORTUNITY TO DO WHAT I DO BEST
If you are looking for a predictor of performance and engagement in your team, find out how many of your people would say that “At work, I have the opportunity to do what I do best every day.”
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TIPS AND TRICKS #2: PROVIDING THE RIGHT TOOLS
Creating a work environment where employees are equipped for success establishes a strong psychological contract between employer and employee. Teams that are resourced appropriately will consistently demonstrate better performance and lower attrition rates.
The Workplace Coach 