Tag: Coaching
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I‘LL TRY TO MAKE SOME TIME FOR THAT…

A client was complaining to me that they have a senior manager who is always late to meetings, arrives flustered and unprepared, gets distracted by emails and messages on her phone during the meeting and often misses work deadlines.
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WHY DO PEOPLE KEEP LEAVING ME?

We often hear that “people don’t leave jobs, they leave managers.” I feel like this puts a lot of pressure and blame on managers, and that it might just be a little unfair.
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WHAT IS THE BIGGEST CHALLENGE WITH TOXIC LEADERS?

“Engaging or promoting a toxic leader is one of the most expensive mistakes a company can make.” So how does this happen in the first place? How does a toxic leader get engaged or promoted into a role where they are now responsible for the psychological safety and wellbeing of a team of people?
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DON’T NEGLECT YOUR STAR PLAYERS

If you’ve been in a leadership role managing teams for any length of time, chances are you will have experienced the surprise of an unexpected resignation.
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HIGH TURNOVER? IT’S THE MANAGER

Let me tell you a quick story about a new starter in an organisation that I was recently doing some work with. It’s a bit of a tragic tale but it makes a really important point. Let’s call our new starter Brooke.
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FROM ACCIDENTAL MANAGER TO INTENTIONAL LEADER

Congratulations!! You’ve just been promoted to a manager role and suddenly you find yourself having to deal with performance and conduct, team behaviours, absenteeism, engagement levels, psychological safety and a host of other people management challenges. They didn’t put this in the job advertisement so now what??
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DOES ONE BAD APPLE REALLY SPOIL THE WHOLE BARREL?

What do you do about the Jerk, the Pessimist or the Slacker in your team? How much damage will they cause, and will it spread throughout the rest of the team? The answer might not be what you expected…
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HOW TO DECIDE WHETHER TO MEDIATE OR INVESTIGATE?

You’ve received a complaint from an employee about someone they work with, it could be a colleague, or it might be their boss. The complaint is lengthy, very emotional and chronicles a series of actions over a period of time that have impacted this employee in a negative way. So now what do we do?
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TIPS AND TRICKS #11: TALKING ABOUT MY PROGRESS

The employees who are performing the best, and having the notable improvements in performance, will be able to affirm that “In the last six months, someone at work has talked to me about my progress.”
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DO I HAVE TO APPROVE THIS REQUEST?
I have a new starter who has informed me on her second day that she’s going to want to work part time three days a week as she is a single mum with a four year old. Do I have to approve this?
