Category: Management
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DO YOU HAVE BURNOUT IN YOUR TEAM?
“Burnout has been steadily rising since May 2020 and we have now hit a critical threshold. As it currently stands, people and organisations are being set up for failure, since high burnout leads to lower morale, more mistakes, and a lack of engagement with work.”
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DON’T NEGLECT YOUR STAR PLAYERS
If you’ve been in a leadership role managing teams for any length of time, chances are you will have experienced the surprise of an unexpected resignation.
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HIGH TURNOVER? IT’S THE MANAGER
Let me tell you a quick story about a new starter in an organisation that I was recently doing some work with. It’s a bit of a tragic tale but it makes a really important point. Let’s call our new starter Brooke.
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FROM ACCIDENTAL MANAGER TO INTENTIONAL LEADER
Congratulations!! You’ve just been promoted to a manager role and suddenly you find yourself having to deal with performance and conduct, team behaviours, absenteeism, engagement levels, psychological safety and a host of other people management challenges. They didn’t put this in the job advertisement so now what??
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DOES ONE BAD APPLE REALLY SPOIL THE WHOLE BARREL?
What do you do about the Jerk, the Pessimist or the Slacker in your team? How much damage will they cause, and will it spread throughout the rest of the team? The answer might not be what you expected…
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HAVE YOU MADE A BAD HIRING DECISION?
Despite all of our best efforts, there will be times when we hire someone and within days or weeks it becomes obvious that they just aren’t the right fit. You will need to act quickly and here are four simple steps to follow.
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HOW TO DECIDE WHETHER TO MEDIATE OR INVESTIGATE?
You’ve received a complaint from an employee about someone they work with, it could be a colleague, or it might be their boss. The complaint is lengthy, very emotional and chronicles a series of actions over a period of time that have impacted this employee in a negative way. So now what do we do?
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TIPS AND TRICKS #12: “OPPORTUNITIES TO LEARN AND GROW”
In the realm of work, what distinguishes a fulfilling career from a mundane job? It’s progress. That’s what the Twelfth Element is all about –– the opportunity for growth and learning in the workplace. When employees have the chance to evolve and develop new skills, they become more engaged, committed, and ultimately contribute to a…
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TIPS AND TRICKS #11: TALKING ABOUT MY PROGRESS
The employees who are performing the best, and having the notable improvements in performance, will be able to affirm that “In the last six months, someone at work has talked to me about my progress.”
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TIPS AND TRICKS #9: MY COLLEAGUES ARE COMMITTED TO DOING GREAT WORK
Few things erode teamwork more than those who avoid work or don’t take responsibility for their own deliverables, leaving the rest of the team to pick up the slack.
The Workplace Coach 